Menu

Skip to content
  • Blog
  • Request a Quote

Our service menu has something for everyone

Takeaway, home style or gourmet: delivering a service level that matches each customer’s tastes

At Soar Printing we’ve been talking to our customers about how they’d like their service. Our research has revealed that some want it with ‘all the trimmings’ – digital job tracking, emails, online ordering, face-to-face meetings, phone calls…the whole shebang.

Others like to hear from us only when their print material is ready.  They want a handshake to confirm the order and minimal fuss.

What it’s showing us is that service is no longer a ‘this is how we do things at Soar, like it or lump it’ situation. Service needs to be personalised to each customer, like a meal in a restaurant.

Before too long, our account managers will be making customers aware of the various service level options, by offering a ‘menu’ of experiences. Then the customer can choose - anything from an appetiser to the full nine-course degustation.

It’s not something that every major printing company can do, but for us it’s achievable. In the New Zealand print market, we’re big enough to offer leading-edge technology and excellent value, but small enough to offer a bespoke service experience. Call us if you’d like a print company that’s prepared to see you as an individual.

 

 

This entry was posted in blog on July 01, 2014.

Recent Posts

  • Soar wins the Climate Action Leader Award at the 2020 Sustainable Business Awards
  • Playing to print’s strengths
  • Bundled Packaging that helps move more product
  • Print embellishments play an important role when you want to make an instant impression.
  • Mercury Plaza 1994 - 2019 by Tim D, printed using our most cost-effective print process

ARCHIVES

  • Award-winning print (15)
  • Blog (66)
  • Books & magazines (19)
  • Creative print (13)
  • Customer experience (7)
  • Digital print (14)
  • Direct marketing (3)
  • Embellishment & special effects (10)
  • Feel good stories (13)
  • Fun, games and art (5)
  • General (24)
  • How to save money (11)
  • International (2)
  • Label printing (12)
  • Large format printing (20)
  • New Zealand (57)
  • Not-for-profit sector (13)
  • Online print management (4)
  • Point of sale print (9)
  • Print for franchises (1)
  • Print for health and safety (3)
  • Print ideas (16)
  • Print innovations (30)
  • Print tips (11)
  • Print warehousing & logistics (2)
  • Printing for packaging (15)
  • Sustainability (17)