Good old fashioned service for PanelTalk magazine
Needs: The NZ Collision Repair Association’s magazine, PanelTalk, is distributed to more than 2300 companies and read by over 3000 tradespeople, suppliers and insurance companies. The magazine has publication dates that must be met. With an audience that recognises a good finish, there’s no room for less than perfect printing.
Response: PanelTalk has been printed by Soar since 2010. The magazine is impressed with Soar’s pricing and ability to consistently produce high quality printing in a tight timeframe. Customer service provided for PanelTalk is of the ‘good old fashioned’ kind – phone conversations and face-to-face meetings that demonstrate a high level of care and commitment.
“The personal connection is number one for me. I trust the guys at Soar and I have faith that they’ll always do right by me. I love being able to pick up the phone and have a one-on-one conversation, knowing the people on the other end care for me and our business.”
Rex Crowther, Editor, PanelTalk
